Telephone: 6264 0200
Fax: 6253 2901
Street Address: 26 Chandler Street, Belconnen ACT 2616
Postal: PO Box 679, Belconnen ACT 2616
In mid-May 2017, BCS rolled out a new website. In late November, we became aware that some of the contact forms on the new website were directed to email addresses that do not exist on our system. As a result, a large number of messages that were sent to us by community members were not received and therefore not responded to. This error has new been fixed and we have recovered the lost messages.
We are extremely sorry that your message was not responded to in a timely manner. We always do our best to provide our community with the best and most responsive service possible. It has been very distressing to realize that, due to this administrative error, people may have been unable to access the services they need.
We greatly value and appreciate all feedback and comments provided by our clients and the wider community. We encourage you to use this online format to have your say. You may wish to compliment our staff or a service we provide, draw our attention to an opportunity for improvement, or just make a general enquiry.