Feedback

We value your feedback at BCS.  We want to hear from you if you have a compliment, general comment, concern, complaint or criticism.  Your feedback allows us to improve our service to you and other people who access our services or facilities. You can provide your feedback anonymously if you choose.

You can provide your feedback by:

  • Emailing feedback@bcsact.com.au
  • Writing to us at PO Box 679, Belconnen, ACT 2617
  • Calling us on 02 6264 0200
  • Visiting us at the Belconnen Community Centre, Swanson Court, Belconnen

We are committed to quality improvement and we truly value the information you provide and that is why our Executive Team receive all of the feedback you provide.  We will ensure that your feedback is followed up and actioned as appropriate.  You can find copies of our feedback form and feedback policy and procedure at the bottom of this page.

Important contacts for independent complaints in the ACT

ACT Human Service Registrar

Email: DSA.registrar@act.gov.au
Phone: 02 6205 4608

ACT Children’s Education and Care Assurance

Email: ceca@act.gov.au
Phone: 02 6207 1114

ACT Human Rights Commission

Level 2, 11 Moore Street Canberra City
Phone: 02 6205 2222
SMS: 0466 169997
TTY: 02 6205 1666
Postal: GPO Box 158 Canberra ACT 2601
Email:    human.rights@act.gov.au

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